Contact Us
If you have questions about device formats (disposable, 510, wax, refillable), an existing order, or a wholesale enquiry, our team is here to help. All enquiries are handled manually to support clear answers and reliable follow-up.
Hemp-derived THC where applicable. State laws vary. Age verification may apply. Shipping eligibility depends on destination. Product availability and ordering eligibility may vary.
Need Quick Answers?
For the fastest response, we recommend WhatsApp. Messages are often reviewed and answered more quickly than email during peak periods.
Get in Touch
Helpful details to include
- • Order number (if applicable)
- • Product name / device format
- • Destination state (for eligibility questions)
- • Wholesale: business name + intended order volume
Send a Message
Share clear details (order reference, product name, and your request) so we can support you efficiently.
Response Time & What Happens Next
Once your message is submitted:
Manual Review
Our team reviews your inquiry manually.
Direct Response
We respond with the relevant information or next steps.
Transaction Details
If applicable, order or payment details are shared directly with you.
Guaranteed response time
Within an hour
This response time applies to both email and WhatsApp inquiries, with WhatsApp typically receiving the fastest replies.
Important Information
No Automated CheckoutWe do not use automated checkout or instant payment systems. Every interaction is human-to-human.
Direct CommunicationAll communication is handled directly by our team. You will never speak to a bot.
Manual ProcessingOrders, wholesale requests, and general inquiries are processed manually to ensure accuracy.
TransparencyWe prioritize clarity, transparency, and direct communication in every step of the process.