Privacy Policy

1. Information We Collect

We collect information you provide directly, such as when you place an order, submit an enquiry, request wholesale information, or contact support. This may include:

• Name
• Email address
• Phone/WhatsApp number (if provided)
• Billing and shipping information (for orders)
• Order details and customer service interactions
• Wholesale enquiry details (e.g., business name, intended volume, resale channel)
• Messages and attachments you send us

We may also collect information automatically when you use the site, such as IP address, device/browser information, pages viewed, referral URLs, and cookie/analytics data.

2. Age Verification (21+)

Our site is intended for adults. We may use third-party services to help confirm age and ordering eligibility. Verification may require additional information to confirm eligibility (for example, name, date of birth, or address). If verification fails or eligibility cannot be confirmed, we may cancel or refuse an order and refund where applicable.

We do not provide instructions to bypass age verification or other compliance checks.

3. How We Use Information

We may use information to:

• Process orders, payments, shipping, returns, and customer support
• Verify ordering eligibility (including age verification where applicable)
• Respond to enquiries and wholesale requests
• Send transactional communications (order updates, receipts, support responses)
• Prevent fraud, abuse, chargebacks, and unauthorized access
• Maintain site performance, reliability, and security
• Comply with lawful requests and enforce our policies

We do not sell your personal information. If our practices change, we will update this policy.

4. Communications

If you provide an email address or phone number, we may contact you about your enquiry, order status, shipping, wholesale request, or support issue. If we send marketing communications, we aim to provide an opt-out method consistent with applicable requirements.

5. Cookies & Analytics

We may use cookies and similar technologies to keep the site working, remember preferences, understand usage, and improve performance. You can usually control cookies through your browser settings. Some site features may not function properly if cookies are disabled.

6. How We Share Information

We may share information with service providers only as needed to operate the site and fulfill orders, such as:

• Payment processors (to process payments)
• Shipping carriers and logistics providers (to deliver orders)
• Age/identity verification providers (to confirm eligibility)
• Website hosting, analytics, and security providers
• Customer support tools (to manage enquiries)

We may also disclose information if required by law, legal process, or to protect rights, safety, and security (for example, responding to lawful requests).

7. Sensitive Information

Please do not send sensitive personal information through open email or contact forms unless requested by our support team for a specific issue. We do not intentionally collect sensitive categories of data except where needed for eligibility verification or security purposes.

8. Data Retention

We keep personal information only as long as necessary for the purposes described in this policy, such as fulfilling orders, maintaining business records, preventing fraud, resolving disputes, and complying with legal obligations. Retention periods vary depending on the type of information.

9. Data Protection & Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our website is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us and we will take appropriate steps.

11. Privacy Rights (U.S.)

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information, such as:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information (subject to exceptions)
• Opt out of certain uses where applicable (for example, targeted advertising)
• Request a copy of information in a portable format, where applicable

To make a request, contact us at support@buydisposablesusa.com. We may need to verify your identity before fulfilling certain requests.

We do not sell personal information. We do not knowingly share personal information for cross-context behavioral advertising where prohibited by law.

12. Do Not Track

Some browsers offer a “Do Not Track” signal. Because there is no consistent industry standard for responding to these signals, we may not respond to all Do Not Track requests.

13. International Visitors

If you access the site from outside the United States, your information may be processed in the U.S. and other jurisdictions where our service providers operate.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date.

15. Contact Us

Questions or requests? Contact us at support@buydisposablesusa.com.